Return & Cancellation
There is CosplayRR Exchange, Cancellation or Return policy. If the costumes need Exchange, Cancellation or Return, please click Contact Us button and submit your order number and request. The seller will receive your request and get back to you within 24 hours. If the seller is willing to accept the request, be sure to settle on these details through the Conversations.
Sellers who sell in CosplayRR accept order cancellation within 48 hours.
If you like to cancel any orders, please submit your request with the order number. Your request will be sent to the sellers in time.
If cancellation more than 48 hour to 72 hours, Sellers still accept the cancellation. However, you will receive 60% refund of the order.
Please have your attention, sellers will not accept the cancellation after 72 hours.
We are sorry if you're not 100% satisfied with your order. Sellers who sell in CosplayRR will accept your return within 48 hours after you receive it. Please keep it in new condition.
1. Please click Contact Us button and submit your order number and the reason why you would like to return. The seller will get back to you within 24 hours. Your patience will be highly appreciated.
2. After receiving return instructions from the seller, please package up the costume to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 2-3 business days after the seller receive your package. The seller will issue the refund to your payment account. Once your refund has been issued, you will receive a confirmation email.