Trust & Safety

The Trust and Safety policy is in place to protect buyers. 
Sellers should reach an agreement on the terms of the contract with CosplayRR team before they decide to sell their costumes in CosplayRR store.
Buyers can rate the stars for the order after receive it within 30 days. When buyers are satisfied with the quality and style of the costumes in general, Sellers will receive the payment of the order. For 100% satisfaction, it means buyers rate more than 4 stars for the costume. If overdue, it will be rated 5 stars automatically.
If any problems of the order, buyers click Contact Us button and submit the case. Our Trust and Safety team will protect your legitimate rights and interests.